What is 'All or
We refer to Boosted in the crowdfunding world as an 'all
or nothing' model. If you don't hit 100%
of your funding by your closing date, all funds that have been
received are automatically returned to your donors. There will be
no fees attached to this for you OR the people that have donated to
your campaign. Phew!
doesn't Boosted have rewards?
crowd funding websites require projects to offer "rewards" to
people that contribute to their projects. For example a T-shirt or
postcard in return for different levels of donations. This is not
an option on Boosted as Boosted is a donation based crowdfunding
Rewards can be a real distraction for artists and there are
numerous examples of artists underestimating the cost of rewards
and the time to send them. Imagine dealing with 200+ donors!
Think of the cost of time and admin, as well as the postage and
Boosted is run by the Arts Foundation, which is a charitable
trust. When a donor makes a donation to a project, they are legally
making this donation to the Arts Foundation for us to grant to you
when you are successful. As a result of this, all donations qualify
for a 33% tax credit.
$100 donation from Joe qualifies for a $33 (33%) tax credit that
Joe can claim from Inland Revenue.
a legal requirement that donations are given with no entitlement or
goods or service in return. If "rewards" are offered as incentives
to donate then it is no longer a donation.
also know for a fact, that your crowd donates because they love
you! And they support you because they have a connection to you. We
have one of the highest success rates in the world at 80%, so we
know rewards are not a deal breaker for your crowd. Love runs
How do I talk to someone at Boosted about my
Call us. Email us. Facebook us.
There are real people, ready and willing to help. It's far better
having the conversation early to nut things out, so you can get all
your ducks in a row and plan for a great campaign.
Call us 0800
200 7833 or email firstname.lastname@example.org .
We can also be contacted on facebook or twitter.
Is donating on Boosted
Express, our payment gateway provider, have a dedicated and
purpose built development and data center, specially designed for
processing payments. They have invested and continue to
re-invest in state of the art, bank-grade security and
infrastructure, and are fully certified as Visa AIS and MasterCard
SDP (PCI DSS) compliant at processor level. All sensitive
information is encrypted with the 3DES protocol, using financial
Hardware Security Modules.
Ok, so what does this actually mean in
normal language. Boosted NEVER see and NEVER store
your credit card details.
Why does the money exit my account as
soon as I have donated?
Some other crowdfunding platforms only
deduct the amount when a project is complete and successful. We
take the money at the time of donation so we do not have to store
and protect your credit card details. This also means that the
dollar amount shown on the campaign is always a true reflection of
the exact, full transaction amount available to the project owner
at the time.
other crowdfunding platforms wait until the end of the project to
transact your donation there is a 3-7% fail to transact rate for
expired, cancelled or maxed out credit cards! You can imagine the
disappointment and confusion this can cause when you thought you
reached your target and then you figured out you actually
Why do donors need to create a
It's really important that we have
the right details for you, so we can let you know your card has
transacted successfully, receipt your donation and legally refund
you if a project is unsuccessful.
Why does Boosted need my email
To send you a receipt we need your
All donations to Boosted qualify for a
33% tax credit from the NZ Tax man. To claim a tax credit Donors
need a receipt. To send you a receipt we need your email
It is our promise to you that we will not
use your email to bug and spam you. You are generous and wonderful
and we like you. There is no further correspondence from us or the
project unless you choose to opt-in to receive updates. Your
information is never shared with third parties. You are totally in
the driving seat.
Can Boosted accept international
Well yes we can. All amounts shown on
the site are in NZ dollars but you can donate with international
credit cards. Remember, the donation is taken from the credit card
at the time of the transaction. If the project doesn't
pass 100% the donation is returned to your credit card in NZ
dollars again. There may be some difference due to currency
fluctuation, but there is no extra charge from Boosted
for donating in a currency other than NZ dollars.
Can Boosted accept bank deposits or
Let's talk. In some cases we
us a call to talk this through 0800 200 7833 or email@example.com
When do I get a
a successful project is closed all donors will be receipted via
What happens to my donation if the
project is unsuccessful?
Your donation will be returned with NO
fees or transaction costs charged to you. We return donations
within 8 working days of the project closing.
Creating a Project
Who can list a project?
Any arts project can be listed on
Boosted, as long as it benefits New Zealand or New Zealanders in
You don't have to be an artist to
fundraise on Boosted.
Boosted can also be used to raise funds
for arts research and education, and arts infrastructure. If you're
not sure if Boosted is the right fit for your project, get in touch and
we can have a chat.
When/what time does my project
Fundraising always ends at
midnight, and we officially close your project the
following morning. We'll help you choose the best closing date
based on what fits for you and your crowd. You will see an hours
countdown in your final three days.
Can I give thank you gifts to
Yes you can surprise your donors
with gifts, like tickets to the show or the album. However, there
can be no expectation created of a thank you gift when donating
(See 'Why doesn't Boosted have rewards?' above).
Can projects raise more money than
their financial goal?
They can and do. Boosted
requires that any extra funds raised go to the project, so we will
be in touch to make sure the extra money is going towards what the
donors think it is going towards. If you reach your target it is
best practice to publish on your project page what any extra funds
raised will go towards.
It is good to note that the 10% fee on
successful projects is taken from the total funds raised and not
the target set.
Eg. Your project
target was $6000 and you exceeded that, reaching $9,000. Your fee
would be $900.
How much does it cost?
When you reach your goal there is
a flat 10% commission fee on the total money raised. There
are no extra credit card handling fees, no hidden charges to your
crowd and no other costs.
What does Boosted as an organization
do with the 10% of the donations we retain?
10% of the donations help us cover
all credit card transaction costs, handling fees, the cost of
running our platform, the time we spend 1:1 with you, our Boosted
School of Crowdfunding programmes and everything in
How long does it take to grant
money to a project?
Once you have submitted your project
invoice payment will be made within 2 weeks, although sometimes it
can be as quick as 4 working days. Because the Arts Foundation is a
charity, payments are a manual two-signature process that get
scheduled in advance.
What if I am GST
Perfect! You can add GST on
top of your grant amount. If your project raised $1,000, we grant
you $900 then add GST of 15% so that the total amount you receive
is $1035.This means that you have the full purchasing power of the
$900 raised. This GST payment is unique to Boosted. If you are GST
registered and are considering using another crowdfunding website,
please check the GST implications first.
Does Boosted own a % of products or
ideas developed through Boosted?
No! We are a crowdfunding, transaction
platform. We are here for artists and people associated with art to
fund amazing work, build networks and learn a whole lot of new
Will Boosted provide donors for my project?
We help you
bring your crowd to your
project. Thanks to the knowledge and experience that we have picked
up through our work at/with The Arts Foundation, we can help you
connect with supporters and give you tips to help you grow your own
Don't forget to check out our toolkit.